Go to CareSend
All Collections
Providers
Providers
Answers to FAQ for MDs, Nurse Practitioners and Physician Assistants
21 articles in this collection
Written by
Jennifer Johnson
What if I can't upload a requisition form?
Requisition form upload
Written by
Jennifer Johnson
Updated over a week ago
Do you have a fax number?
Fax number
Written by
Jennifer Johnson
Updated over a week ago
What if I can't find my patient's information?
Patient information
Written by
Jennifer Johnson
Updated over a week ago
Do you have STAT services if I need a lab drawn urgently?
STAT labs
Written by
Jennifer Johnson
Updated over a week ago
What is CareSend?
CareSend platform overview
Written by
Jennifer Johnson
Updated over a week ago
Who are your nurses?
Description of CareSend service providers who deliver the service
Written by
Jennifer Johnson
Updated over a week ago
How do I refer other doctors?
Provider referral
Written by
Jennifer Johnson
Updated over a week ago
Who are the CareSend nurses?
CareSend healthcare professionals
Written by
Jennifer Johnson
Updated over a week ago
How does the booking process work?
How to book
Written by
Jennifer Johnson
Updated over a week ago
Where can you fulfill mobile bookings?
Eligible addresses
Written by
Jennifer Johnson
Updated over a week ago
What services do you provide?
Eligible services
Written by
Jennifer Johnson
Updated over a week ago
How does payment work? Do you take insurance?
Payment & insurance
Written by
Jennifer Johnson
Updated over a week ago
How do I add a test while the nurse is already at the patient’s home?
Adding a test
Written by
Jennifer Johnson
Updated over a week ago
Can I choose which nurse I want to see my patients?
Choosing a nurse
Written by
Jennifer Johnson
Updated over a week ago
How will I be notified if there are any complications in the patient’s home?
Medical charts & complications
Written by
Jennifer Johnson
Updated over a week ago
If the nurse is unsuccessful, when will another nurse be dispatched to my patient?
Unsuccessful appointment
Written by
Jennifer Johnson
Updated over a week ago
If I don’t receive the patient results, who do I contact?
Lab results
Written by
Jennifer Johnson
Updated over a week ago
Can I call the nurse directly if I need to reach them?
Written by
Jennifer Johnson
Updated over a week ago
Can I use a lab other than LabCorp or Quest?
Written by
Jennifer Johnson
Updated over a week ago
How do I cancel tests if the nurse has already drawn them?
Test cancellation
Written by
Jennifer Johnson
Updated over a week ago
Is your platform HIPAA compliant?
Information security & HIPAA
Written by
Jennifer Johnson
Updated over a week ago