Providers

Answers to FAQ for MDs, Nurse Practitioners and Physician Assistants

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21 articles in this collection
Written by Lety

What if I can't upload a requisition form?

Requisition form upload
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Written by Lety
Updated over a week ago

Do you have a fax number?

Fax number
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Updated over a week ago

What if I can't find my patient's information?

Patient information
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Updated over a week ago

Do you have STAT services if I need a lab drawn urgently?

STAT labs
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Written by Lety
Updated over a week ago

What is CareSend?

CareSend platform overview
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Updated over a week ago

Who are your nurses?

Description of CareSend service providers who deliver the service
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Updated over a week ago

How do I refer other doctors?

Provider referral
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Updated over a week ago

Who are the CareSend nurses?

CareSend healthcare professionals
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Updated over a week ago

How does the booking process work?

How to book
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Updated over a week ago

Where can you fulfill mobile bookings?

Eligible addresses
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Written by Lety
Updated over a week ago

What services do you provide?

Eligible services
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Updated over a week ago

How does payment work? Do you take insurance?

Payment & insurance
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Updated over a week ago

How do I add a test while the nurse is already at the patient’s home?

Adding a test
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Updated over a week ago

Can I choose which nurse I want to see my patients?

Choosing a nurse
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Updated over a week ago

How will I be notified if there are any complications in the patient’s home?

Medical charts & complications
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Updated over a week ago

If the nurse is unsuccessful, when will another nurse be dispatched to my patient?

Unsuccessful appointment
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Updated over a week ago

If I don’t receive the patient results, who do I contact?

Lab results
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Updated over a week ago

Can I call the nurse directly if I need to reach them?

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Updated over a week ago

Can I use a lab other than LabCorp or Quest?

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Updated over a week ago

How do I cancel tests if the nurse has already drawn them?

Test cancellation
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Written by Lety
Updated over a week ago

Is your platform HIPAA compliant?

Information security & HIPAA
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Written by Lety
Updated over a week ago