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Answers to FAQ for patients
18 articles in this collection
Written by
Stacie Kwas
and
Lety
What am I being tested for?
Written by
Stacie Kwas
Updated over a week ago
When will I receive my tests results and what lab will my tests go to?
Written by
Stacie Kwas
Updated over a week ago
What if I have to urinate before the nurse arrives?
Written by
Stacie Kwas
Updated over a week ago
Can I collect my own urine sample?
Written by
Stacie Kwas
Updated over a week ago
The patient is elderly, how do we collect their urine?
Written by
Stacie Kwas
Updated over a week ago
How much does your service cost and what forms of payment do you accept?
Written by
Stacie Kwas
Updated over a week ago
How do I access my account?
Written by
Stacie Kwas
Updated over a week ago
Do I need to fast? How many hours?
Fasting
Written by
Stacie Kwas
Updated over a week ago
What is CareSend?
CareSend platform overview
Written by
Lety
Updated over a week ago
Is your platform HIPAA compliant?
Information security & HIPAA
Written by
Lety
Updated over a week ago
How do I cancel my appointment?
Appointment cancellation
Written by
Lety
Updated over a week ago
How do I reschedule my appointment?
Appointment rescheduling
Written by
Lety
Updated over a week ago
Who are the CarePros?
Overview over CareSend healthcare professionals
Written by
Lety
Updated over a week ago
How do I refer other patients?
Patient referral
Written by
Lety
Updated over a week ago
What services do you provide?
Scope of in-home care services
Written by
Lety
Updated over a week ago
Can you meet me at my work instead of my home?
Eligible address coverage
Written by
Lety
Updated over a week ago
Who is responsible for the care that is being provided?
Medical responsibility
Written by
Lety
Updated over a week ago
Do you have after hour services and is there a charge for this?
Hours of operation
Written by
Lety
Updated over a week ago