Patients

Answers to FAQ for patients

Stacie Kwas avatar Lety avatar
18 articles in this collection
Written by Stacie Kwas and Lety

What am I being tested for?

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Written by Stacie Kwas
Updated over a week ago

When will I receive my tests results and what lab will my tests go to?

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Written by Stacie Kwas
Updated over a week ago

What if I have to urinate before the nurse arrives?

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Written by Stacie Kwas
Updated over a week ago

Can I collect my own urine sample?

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Written by Stacie Kwas
Updated over a week ago

The patient is elderly, how do we collect their urine?

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Written by Stacie Kwas
Updated over a week ago

How much does your service cost and what forms of payment do you accept?

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Written by Stacie Kwas
Updated over a week ago

How do I access my account?

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Written by Stacie Kwas
Updated over a week ago

Do I need to fast? How many hours?

Fasting
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Written by Stacie Kwas
Updated over a week ago

What is CareSend?

CareSend platform overview
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Written by Lety
Updated over a week ago

Is your platform HIPAA compliant?

Information security & HIPAA
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Written by Lety
Updated over a week ago

How do I cancel my appointment?

Appointment cancellation
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Written by Lety
Updated over a week ago

How do I reschedule my appointment?

Appointment rescheduling
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Written by Lety
Updated over a week ago

Who are the CarePros?

Overview over CareSend healthcare professionals
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Written by Lety
Updated over a week ago

How do I refer other patients?

Patient referral
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Written by Lety
Updated over a week ago

What services do you provide?

Scope of in-home care services
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Written by Lety
Updated over a week ago

Can you meet me at my work instead of my home?

Eligible address coverage
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Written by Lety
Updated over a week ago

Who is responsible for the care that is being provided?

Medical responsibility
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Written by Lety
Updated over a week ago

Do you have after hour services and is there a charge for this?

Hours of operation
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Written by Lety
Updated over a week ago