CarePros

Answers to FAQ for CareSend professionals

Stacie Kwas avatar Lety avatar
27 articles in this collection
Written by Stacie Kwas and Lety

Supplies

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Written by Stacie Kwas
Updated over a week ago

How will I know when a job is available?

Shift availability
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Written by Stacie Kwas
Updated over a week ago

Where do I discard the used needles?

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Written by Stacie Kwas
Updated over a week ago

What if I don't have any service?

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Written by Stacie Kwas
Updated over a week ago

How will I receive payment for shifts I pick up?

Payment
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Written by Stacie Kwas
Updated over a week ago

What if the patient refuses a second attempt for a blood draw?

Patient refusal
Lety avatar
Written by Lety
Updated over a week ago

Can I drop the specimens off at any lab?

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Written by Stacie Kwas
Updated over a week ago

How do I access the CareSend app?

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Written by Stacie Kwas
Updated over a week ago

Why don't I receive notifications?

CareSend notifications
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Written by Lety
Updated over a week ago

Why do you need my location?

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Written by Lety
Updated over a week ago

What if I cannot access the vein during a phlebotomy draw?

Unsuccessful draw
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Written by Lety
Updated over a week ago

How do I refer other CarePros?

Nurse and phlebotomist referral
Lety avatar
Written by Lety
Updated over a week ago

How many times can I attempt to draw a person's blood during an appointment?

Phlebotomy attempts
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Written by Lety
Updated over a week ago

What if the patient's information is incorrect in the App?

Incorrect patient information on nurse app
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Written by Lety
Updated over a week ago

What should I do if the lab is closed when I arrive to drop off specimens?

Lab closed
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Written by Lety
Updated over a week ago

What if the patient's insurance has changed?

Patient insurance details
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Written by Lety
Updated over a week ago

What if the patient refuses a test the doctor ordered?

Patient refusal
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Written by Lety
Updated over a week ago

What is the protocol for dropping off specimens at the lab?

Lety avatar
Written by Lety
Updated over a week ago

What should I do if the patient wants to add tests during the appointment?

Adding a test
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Written by Lety
Updated over a week ago

I accidentally stuck myself with a used needle. What should I do?

Accidental skin puncture
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Written by Lety
Updated over a week ago

What should I do if my patient passes out or is syncopal?

Patient emergency
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Written by Lety
Updated over a week ago

What should I do if I don’t feel safe going into a patient's home?

Safety
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Written by Lety
Updated over a week ago

What should I do if I can’t find the patient's home?

Patient address
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Written by Lety
Updated over a week ago

What is the dress code?

Dress code
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Written by Lety
Updated over a week ago

I have an emergency and need to leave the patient's home right now. What should I do?

Emergency
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Written by Lety
Updated over a week ago

I can’t reach the ordering physician and I have a question. What should I do?

Question
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Written by Lety
Updated over a week ago

I was exposed to my patient's blood. What should I do?

Accidental exposure
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Written by Lety
Updated over a week ago