Go to CareSend
All Collections
CarePros
CarePros
Answers to FAQ for CareSend professionals
27 articles in this collection
Written by
Stacie Kwas
and
Lety
Supplies
Written by
Stacie Kwas
Updated over a week ago
How will I know when a job is available?
Shift availability
Written by
Stacie Kwas
Updated over a week ago
Where do I discard the used needles?
Written by
Stacie Kwas
Updated over a week ago
What if I don't have any service?
Written by
Stacie Kwas
Updated over a week ago
How will I receive payment for shifts I pick up?
Payment
Written by
Stacie Kwas
Updated over a week ago
What if the patient refuses a second attempt for a blood draw?
Patient refusal
Written by
Lety
Updated over a week ago
Can I drop the specimens off at any lab?
Written by
Stacie Kwas
Updated over a week ago
How do I access the CareSend app?
Written by
Stacie Kwas
Updated over a week ago
Why don't I receive notifications?
CareSend notifications
Written by
Lety
Updated over a week ago
Why do you need my location?
Written by
Lety
Updated over a week ago
What if I cannot access the vein during a phlebotomy draw?
Unsuccessful draw
Written by
Lety
Updated over a week ago
How do I refer other CarePros?
Nurse and phlebotomist referral
Written by
Lety
Updated over a week ago
How many times can I attempt to draw a person's blood during an appointment?
Phlebotomy attempts
Written by
Lety
Updated over a week ago
What if the patient's information is incorrect in the App?
Incorrect patient information on nurse app
Written by
Lety
Updated over a week ago
What should I do if the lab is closed when I arrive to drop off specimens?
Lab closed
Written by
Lety
Updated over a week ago
What if the patient's insurance has changed?
Patient insurance details
Written by
Lety
Updated over a week ago
What if the patient refuses a test the doctor ordered?
Patient refusal
Written by
Lety
Updated over a week ago
What is the protocol for dropping off specimens at the lab?
Written by
Lety
Updated over a week ago
What should I do if the patient wants to add tests during the appointment?
Adding a test
Written by
Lety
Updated over a week ago
I accidentally stuck myself with a used needle. What should I do?
Accidental skin puncture
Written by
Lety
Updated over a week ago
What should I do if my patient passes out or is syncopal?
Patient emergency
Written by
Lety
Updated over a week ago
What should I do if I don’t feel safe going into a patient's home?
Safety
Written by
Lety
Updated over a week ago
What should I do if I can’t find the patient's home?
Patient address
Written by
Lety
Updated over a week ago
What is the dress code?
Dress code
Written by
Lety
Updated over a week ago
I have an emergency and need to leave the patient's home right now. What should I do?
Emergency
Written by
Lety
Updated over a week ago
I can’t reach the ordering physician and I have a question. What should I do?
Question
Written by
Lety
Updated over a week ago
I was exposed to my patient's blood. What should I do?
Accidental exposure
Written by
Lety
Updated over a week ago