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Nurses & phlebotomists
Nurses & phlebotomists
Answers to FAQ for CareSend professionals
26 articles in this collection
Written by
Jennifer Johnson
What if the patient refuses a second stick?
Patient refusal
Written by
Jennifer Johnson
Updated over a week ago
How do I review the clinician video?
CareSend video
Written by
Jennifer Johnson
Updated over a week ago
Why don't I receive notifications?
CareSend notifications
Written by
Jennifer Johnson
Updated over a week ago
What is CareSend
CareSend platform overview
Written by
Jennifer Johnson
Updated over a week ago
What if I cannot access the vein during a phlebotomy draw?
Unsuccessful draw
Written by
Jennifer Johnson
Updated over a week ago
How do I refer other nurses?
Nurse and phlebotomist referral
Written by
Jennifer Johnson
Updated over a week ago
How do I dispose of the biohazard container?
Medical waste
Written by
Jennifer Johnson
Updated over a week ago
How many times can I stick a patient?
Phlebotomy attempts
Written by
Jennifer Johnson
Updated over a week ago
What if the patient's information is incorrect in the App?
Incorrect patient information on nurse app
Written by
Jennifer Johnson
Updated over a week ago
What should I do if the lab is closed when I arrive to drop off specimens?
Lab closed
Written by
Jennifer Johnson
Updated over a week ago
What if the patient's insurance has changed?
Patient insurance details
Written by
Jennifer Johnson
Updated over a week ago
What if the patient refuses a test the doctor ordered?
Patient refusal
Written by
Jennifer Johnson
Updated over a week ago
Do I have to hand the lab specimens directly to a person at the drop off lab?
Sample submission
Written by
Jennifer Johnson
Updated over a week ago
My patient wants to add a test? What should I do?
Adding a test
Written by
Jennifer Johnson
Updated over a week ago
I accidentally stuck myself with a used needle. What should I do?
Accidental skin puncture
Written by
Jennifer Johnson
Updated over a week ago
Can I leave the specimens at the lab without signing them in at the Kiosk?
Sample submission
Written by
Jennifer Johnson
Updated over a week ago
What if the patient refuses to sign the requisition form?
Patient signature
Written by
Jennifer Johnson
Updated over a week ago
What do I do if my centrifuge isn’t working?
Centrifuge not working
Written by
Jennifer Johnson
Updated over a week ago
What should I do if my patient passes out or is syncopal?
Patient emergency
Written by
Jennifer Johnson
Updated over a week ago
I need a requisition form. Can I print one at home?
Requisition form
Written by
Jennifer Johnson
Updated over a week ago
What should I do if I don’t feel safe going into a patient's home?
Safety
Written by
Jennifer Johnson
Updated over a week ago
What should I do if I can’t find the patient's home?
Patient address
Written by
Jennifer Johnson
Updated over a week ago
What is the dress code?
Dress code
Written by
Jennifer Johnson
Updated over a week ago
I have an emergency and need to leave the patient's home right now. What should I do?
Emergency
Written by
Jennifer Johnson
Updated over a week ago
I can’t reach the ordering physician and I have a question. What should I do?
Question
Written by
Jennifer Johnson
Updated over a week ago
I was exposed to my patient's blood. What should I do?
Accidental exposure
Written by
Jennifer Johnson
Updated over a week ago