Nurses & phlebotomists

What if the patient refuses a second stick?

Patient refusal

Written by Jennifer Johnson
Updated over a week ago

How do I review the clinician video?

CareSend video

Written by Jennifer Johnson
Updated over a week ago

Why don't I receive notifications?

CareSend notifications

Written by Jennifer Johnson
Updated over a week ago

What is CareSend

CareSend platform overview

Written by Jennifer Johnson
Updated over a week ago

What if I cannot access the vein during a phlebotomy draw?

Unsuccessful draw

Written by Jennifer Johnson
Updated over a week ago

How do I refer other nurses?

Nurse and phlebotomist referral

Written by Jennifer Johnson
Updated over a week ago

How do I dispose of the biohazard container?

Medical waste

Written by Jennifer Johnson
Updated over a week ago

How many times can I stick a patient?

Phlebotomy attempts

Written by Jennifer Johnson
Updated over a week ago

What if the patient's information is incorrect in the App?

Incorrect patient information on nurse app

Written by Jennifer Johnson
Updated over a week ago

What should I do if the lab is closed when I arrive to drop off specimens?

Lab closed

Written by Jennifer Johnson
Updated over a week ago

What if the patient's insurance has changed?

Patient insurance details

Written by Jennifer Johnson
Updated over a week ago

What if the patient refuses a test the doctor ordered?

Patient refusal

Written by Jennifer Johnson
Updated over a week ago

Do I have to hand the lab specimens directly to a person at the drop off lab?

Sample submission

Written by Jennifer Johnson
Updated over a week ago

My patient wants to add a test? What should I do?

Adding a test

Written by Jennifer Johnson
Updated over a week ago

I accidentally stuck myself with a used needle. What should I do?

Accidental skin puncture

Written by Jennifer Johnson
Updated over a week ago

Can I leave the specimens at the lab without signing them in at the Kiosk?

Sample submission

Written by Jennifer Johnson
Updated over a week ago

What if the patient refuses to sign the requisition form?

Patient signature

Written by Jennifer Johnson
Updated over a week ago

What do I do if my centrifuge isn’t working?

Centrifuge not working

Written by Jennifer Johnson
Updated over a week ago

What should I do if my patient passes out or is syncopal?

Patient emergency

Written by Jennifer Johnson
Updated over a week ago

I need a requisition form. Can I print one at home?

Requisition form

Written by Jennifer Johnson
Updated over a week ago

What should I do if I don’t feel safe going into a patient's home?

Safety

Written by Jennifer Johnson
Updated over a week ago

What should I do if I can’t find the patient's home?

Patient address

Written by Jennifer Johnson
Updated over a week ago

What is the dress code?

Dress code

Written by Jennifer Johnson
Updated over a week ago

I have an emergency and need to leave the patient's home right now. What should I do?

Emergency

Written by Jennifer Johnson
Updated over a week ago

I can’t reach the ordering physician and I have a question. What should I do?

Question

Written by Jennifer Johnson
Updated over a week ago

I was exposed to my patient's blood. What should I do?

Accidental exposure

Written by Jennifer Johnson
Updated over a week ago