Nurses & phlebotomists

Answers to FAQ for CareSend professionals

Stacie Kwas avatar Lety avatar A
35 articles in this collection
Written by Stacie Kwas, Lety, and Ankush Bhat

How will I receive payment for shifts I pick up? (LVNs)

Stacie Kwas avatar
Written by Stacie Kwas
Updated over a week ago

How will I know when there is a shift available?

Open shifts
Stacie Kwas avatar
Written by Stacie Kwas
Updated over a week ago

How will I receive payment for shifts I pick up? (Phlebotomists)

Payment
Stacie Kwas avatar
Written by Stacie Kwas
Updated over a week ago

What if the patient refuses a second stick?

Patient refusal
Lety avatar
Written by Lety
Updated over a week ago

How many bookings can I expect to pick up?

Appointment volume
Stacie Kwas avatar
Written by Stacie Kwas
Updated over a week ago

How will I be paid?

Payment
Stacie Kwas avatar
Written by Stacie Kwas
Updated over a week ago

What are the service areas?

Service areas
Stacie Kwas avatar
Written by Stacie Kwas
Updated over a week ago

How do I receive instructions and supplies for the shifts and bookings I pick up?

Appointment details
Stacie Kwas avatar
Written by Stacie Kwas
Updated over a week ago

How do I get onboarded and trained to CS?

Stacie Kwas avatar
Written by Stacie Kwas
Updated over a week ago

Mobile Printer FAQs

Frequently asked questions on mobile printers for our nurses and phlebotomists
A
Written by Ankush Bhat
Updated over a week ago

How do I review the clinician video?

CareSend video
Lety avatar
Written by Lety
Updated over a week ago

Why don't I receive notifications?

CareSend notifications
Lety avatar
Written by Lety
Updated over a week ago

What is CareSend

CareSend platform overview
Lety avatar
Written by Lety
Updated over a week ago

What if I cannot access the vein during a phlebotomy draw?

Unsuccessful draw
Lety avatar
Written by Lety
Updated over a week ago

How do I refer other nurses?

Nurse and phlebotomist referral
Lety avatar
Written by Lety
Updated over a week ago

How do I dispose of the biohazard container?

Medical waste
Lety avatar
Written by Lety
Updated over a week ago

How many times can I stick a patient?

Phlebotomy attempts
Lety avatar
Written by Lety
Updated over a week ago

What if the patient's information is incorrect in the App?

Incorrect patient information on nurse app
Lety avatar
Written by Lety
Updated over a week ago

What should I do if the lab is closed when I arrive to drop off specimens?

Lab closed
Lety avatar
Written by Lety
Updated over a week ago

What if the patient's insurance has changed?

Patient insurance details
Lety avatar
Written by Lety
Updated over a week ago

What if the patient refuses a test the doctor ordered?

Patient refusal
Lety avatar
Written by Lety
Updated over a week ago

Do I have to hand the lab specimens directly to a person at the drop off lab?

Sample submission
Lety avatar
Written by Lety
Updated over a week ago

My patient wants to add a test? What should I do?

Adding a test
Lety avatar
Written by Lety
Updated over a week ago

I accidentally stuck myself with a used needle. What should I do?

Accidental skin puncture
Lety avatar
Written by Lety
Updated over a week ago

Can I leave the specimens at the lab without signing them in at the Kiosk?

Sample submission
Lety avatar
Written by Lety
Updated over a week ago

What if the patient refuses to sign the requisition form?

Patient signature
Lety avatar
Written by Lety
Updated over a week ago

What do I do if my centrifuge isn’t working?

Centrifuge not working
Lety avatar
Written by Lety
Updated over a week ago

What should I do if my patient passes out or is syncopal?

Patient emergency
Lety avatar
Written by Lety
Updated over a week ago

I need a requisition form. Can I print one at home?

Requisition form
Lety avatar
Written by Lety
Updated over a week ago

What should I do if I don’t feel safe going into a patient's home?

Safety
Lety avatar
Written by Lety
Updated over a week ago

What should I do if I can’t find the patient's home?

Patient address
Lety avatar
Written by Lety
Updated over a week ago

What is the dress code?

Dress code
Lety avatar
Written by Lety
Updated over a week ago

I have an emergency and need to leave the patient's home right now. What should I do?

Emergency
Lety avatar
Written by Lety
Updated over a week ago

I can’t reach the ordering physician and I have a question. What should I do?

Question
Lety avatar
Written by Lety
Updated over a week ago

I was exposed to my patient's blood. What should I do?

Accidental exposure
Lety avatar
Written by Lety
Updated over a week ago